Rethinking the Veterinary Business with Bash Halow

Bash Halow is the founder and owner of Halow Consulting, a firm that assesses the financial state of veterinary offices and provides them with practical strategies for maximizing their profits and optimizing their services. Bash previously worked on the frontlines of the veterinary field and believes that the current business model does not serve practitioners and employees as well as it could.

In this episode, Bash discusses the major issues veterinary professionals face today, explains how his firm helps out offices and clinics, and reveals why he currently doesn’t have a financial plan of his own.

Download the full transcript here.

Podcast highlights:

  • Bash really never had any role models for the arc of his career and that he basically improvised as he went along.
  • While working as a veterinary assistant and later technician, he realized how poorly managed and disorganized these clinics were, which set employees up for failure.
  • Bash doesn’t diagnose his client’s problems remotely, and instead first does a comprehensive review of their practices, policies and financial records.
  • One of the biggest problems in the veterinary field is that most clinics tend to be run by people who are veterinarians first, business owners second, so their business practices suffer as a result.
  • More and more private owners are selling their clinics to corporations is due to fatigue and because of the massive return they would get on such a buyout.
  • Veterinary costs are so high today compared to how they used to be because diagnostic techniques and treatments have simply improved that much in the last few decades.
  • Advances in telehealth technology free up time for both professionals and patients alike.
  • What’s surprised Bash the most is how much time it takes to get a successful business going.
  • He realizes the importance of taking time out from work for physical and/or emotional health.
  • Bash doesn’t really have a financial plan outside of a retirement fund. He’s able to live comfortably but admits his long-term strategy is nonexistent.
  • He wants newer veterinarians to understand that it’s much more difficult to be a private practice owner today than it used to be.
  • The biggest money lesson he’s learned is that you can never underestimate the value of starting as soon as you can instead of waiting for the perfect moment.

Quotes:

“I was a writer in New York City, which meant that I was a bartender in New York City.”

“One beautiful perk of my job is that mostly, as long as I have access to internet and my computer, I can really work anywhere.”

“I’ve worked as a manager and administrator for many years before having my own firm. The day-to-day work of those businesses is tough.”

“Every time one of my receptionists doesn’t have to interact with a client to increase compliance or schedule an appointment, that makes them available to do other work that I need them to do.”

“It’s always scarier inside of your mind than when you actually get down to doing it.”

“Today I tell people, which I believe is true, if they don’t take care of their work-life balance, it will come back to get them.”

 

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