Wendy Giuffre is the founder and CEO of Wendy Ellen Inc., a human resources firm specializing in personalized consultation for smaller businesses. An “outsourced resource,” Wendy Ellen uses a team of contracted consultants to work with companies on any number of human resources issues from hiring to harassment complaints to layoffs.
In this episode, Wendy Giuffre breaks down how she and her firm address certain cases and help to resolve conflicts, lays out the wide range of skills you need to be successful at business and discusses how she hopes to grow the firm in the next few years.
Podcast highlights:
- Wendy Ellen doesn’t compete with larger HR firms, instead offering lower rates and a more personal interaction style.
- The key to effective conflict resolution is getting people on opposite sides of the table to see each other as human beings and have an honest conversation
- Wendy considers the Wendy Ellen sign she has on the back of her car the cheapest and best advertising she’s ever down.
- To Wendy, the best reward is when old clients return to work with them unsolicited.
- What’s surprised Wendy the most is that in order to run a successful business, you need to be efficient at more than just your core business but taxes, budgeting and sales as well.
- Wendy plans to grow her firm through strategic partnerships and by relaunching the company’s online presence with an emphasis on subscriptions.
- She currently manages her own finances, focusing on “aggressive savings.”
- Her advice for younger entrepreneurs is to have a solid business plan, stay on top of debt, and be prepared to work very long hours.
Quotes:
“We really believe in the art of conversation.”
“You always have to have enough consultants for the work and you always have to have enough work for the consultants.”
“The best reward is when you get your old clients coming back unsolicited.”
“You have to be so much more than just what your expertise of your business is.”
“I can’t see myself ever just giving it up. I enjoy it.”
“I have 160 bosses: all my clients.”
“Never count on anything before you have it in your bank.”
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source https://richarddri.ca/outsourcing-human-resources-with-wendy-giuffre/
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